What We Collect and Why We Use It
When you open an account, we collect the information you provide: your name, email address, phone number, and the payment method details you use — whether that is bKash, Nagad, or Rocket. We also collect device and session data automatically when you browse the lobby or
-
1
load a game. This data is used strictly to verify your identity, process deposits and withdrawals, detect fraud, and keep your account secure. We do not sell your personal data to third parties. We may share limited data with payment processors — including the mobile wallet
-
2
operators you use — and with our game providers where session data is required to run a title. Retention periods vary by data type: transaction records are kept as long as required by applicable financial regulations, while session logs are cleared on a rolling basis. You
-
3
can request a copy of your stored data or ask us to delete your account information by contacting support. Availability of certain features and data-handling practices may vary depending on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.