Reference

Terms That Govern Your 387bd Account

These terms set out what you agree to when you open and use your 387bd account. Access depends on your local law and eligible region, so read through before you deposit via bKash, Nagad, or Rocket.

Account eligibility rulesPayment method conditionsJurisdiction-dependent accessAccount suspension rightsDispute resolution process
387bd Terms That Govern Your 387bd Account
TERMS CONTACT PATHS

Reach Us About These Terms

Team online

Live Chat

Open the chat window from your account dashboard. Our support team handles terms queries, account disputes, and wallet verification questions during published hours.

Email Support

Send questions about these terms, account suspensions, or withdrawal holds to our support address. Expect a response within one working day for documented disputes.

Help Centre

The Help Centre in your account settings covers common terms questions — payment conditions, account closure rules, and how bKash and Nagad withdrawal verification works.

HOW WE HANDLE ACCOUNTS

Account Security and Data Under These Terms

Account Security

Your account is protected with OTP verification on login. Do not share your credentials. If you suspect unauthorised access, contact support immediately to freeze your account wallet.

Data Retention

We retain account records for as long as required by applicable rules. You can request a summary of your account data by contacting support with your registered bKash or Nagad number for verification.

Payment Verification

Withdrawals back to Rocket, bKash, or Nagad require the wallet number to match the one on file. This protects your balance from being redirected to an unverified number.

Terms Disputes

If you believe a term has been applied incorrectly to your account, submit a written dispute via email with your account ID. We review and respond within two working days.

Common Questions About These Terms

These questions cover what players in Bangladesh ask most about account rules, payment conditions, and how to request changes or raise disputes under these terms.

Account eligibility depends on your local law and whether 387bd operates in your region. You must be of legal age under your local rules. We do not accept accounts from prohibited jurisdictions.

We accept bKash, Nagad, and Rocket for deposits. The wallet number you use for your first deposit is linked to your account and will be used for withdrawals after verification.

Email support with your account ID and the transaction reference. We review disputes within two working days and respond with a decision based on our records and your account history.

Contact support with your registered mobile wallet number — bKash, Nagad, or Rocket — for identity verification. Once confirmed, we provide a summary of your account records on request.

We publish updates to this page when terms change. Continued use of your account after an update means you accept the revised terms. Check this page periodically if you want to stay current.

Duplicate accounts, misuse of the account wallet, identity mismatches on withdrawal, or activity from a restricted region can all result in suspension. Contact support if you believe your account was suspended in error.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.